Right of withdrawal
Your right of withdrawal is valid for 14 days.
Your message to us must clearly state that you are withdrawing your consent.
The right of withdrawal begins on the day you received the goods.
If it concerns a specially made product - or a product that has been given a clear personal touch, the right of withdrawal applies according to the contract.
You are obliged to keep the product in the same good condition as when you received it.
You may not use it, but of course carefully examine it.
If the product is damaged or lost due to your negligence, you lose the right of withdrawal.

Uncollected products will be returned to us.
For all packages that are not redeemed, we reserve the right to charge you the costs of return shipping, dispatch fee and handling fee, currently 150:-

Returns
Returns are at your own expense unless the product is defective or if we have packed it incorrectly.
Returns must be sent as a letter or parcel, not cash on delivery.

Refund obligation:

If you have exercised your right of withdrawal, we will refund what you have paid for the goods as soon as possible or at the latest within 30 days from the day we received the goods.
You must pay the return costs yourself when you return the goods.